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Privacy Policy

Wholesale Jewelry, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and share it.

By visiting or making a purchase from our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you visit or make a purchase on our website:

  • Personal Information:
    Name, email address, billing address, shipping address, and phone number.

  • Payment Information:
    Credit/debit card details or payment account information (processed securely through our payment gateway; we do not store full card details).

  • Order Details:
    Items purchased, order value, and transaction details.

  • Technical Data:
    IP address, browser type, device information, and site activity via cookies or analytics tools.

3. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.

  • Send order confirmations and shipping updates.

  • Respond to inquiries and provide customer support.

  • Improve our website, products, and services.

  • Send promotional or marketing emails (only if you opt-in).

4. Sharing of Information

We may share your information only with trusted third parties who help us operate our store, including:

  • Payment processors (for secure transactions)

  • Shipping carriers (for order delivery)

  • Email service providers (for communication updates)

We do not sell, rent, or trade your personal information to any third parties.

5. Data Security

We use encryption, SSL certificates, and secure payment gateways to protect your information.
While we take every precaution to safeguard your data, no method of transmission over the Internet is 100% secure.

6. Cookies

Our website uses cookies to enhance your browsing experience and improve functionality.
You can choose to disable cookies through your browser settings, but some features may not function properly without them.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications at any time.

8. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

9. Contact Us

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Company Info

Wholesale Jewelry has made rapid progress and successfully ranked among the top three exporters of diamond rough stones in China, thanks to its deep and stable cooperation with several listed companies such as Power Diamond Co., Ltd. and Yellow River Whirlwind Co., Ltd., its accumulated valuable experience in the industry over the years, its outstanding insight into the international market, and its extremely strict quality control system.

To fully meet the diverse demands of the market, the company has established its own and joint venture factories in many important regions around the world, including India, Foshan, and Zhengzhou, through a segmented assembly line operation of grinding, polishing, and setting, achieving an efficient and high-quality production model.

Meanwhile, the company has a vast inventory, with over 100,000 carats of loose diamonds and tens of thousands of finished products. Its customer base covers more than 20 countries and regions including Europe, America, Japan, South Korea, India, Dubai, and Hong Kong.

The brand's popularity and reputation have been continuously rising globally, making it a highly regarded diamond supplier in the international market.

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Wholesale Jewelry, we strive to ensure your orders are delivered safely, securely, and on time. Our goal is to provide a seamless shopping experience from checkout to delivery.

Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and carrier information.

  • Orders placed on weekends or holidays will be processed the next business day.

Delivery Timeframes

Delivery times depend on the product type and availability status:

  • Lab Grown Diamond (In Stock): Delivered within 7 business days to the United States.

  • Lab Grown Gemstone (In Stock): Delivered within 7 business days to the United States.

  • Rough Diamond (Pre-Order): Delivered within 15–25 business days to the United States.

  • Diamond Fine Jewelry (Pre-Order): Delivered within 15–25 business days to the United States.

Please note: Pre-order items take additional time due to sourcing, manufacturing, and quality checks before shipment.

Shipping Area

We currently ship to the United States.
If you are located outside the U.S. and wish to place an order, please contact us at jewelarywholesale@gmail.com for assistance with international delivery options.

Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this link to monitor your shipment status directly through the carrier’s website.

Delays & Exceptions

While we aim to meet the delivery timeframes mentioned above, delays may occur due to:

  • Carrier issues or service disruptions

  • Customs or import inspections (for special orders)

  • Weather conditions or public holidays

If your order is delayed beyond the estimated delivery window, please reach out to us for assistance.

Damaged or Lost Packages

If your order arrives damaged, or if you suspect it was lost in transit, please contact us immediately  with your order number and any relevant details. We will work with our shipping partners to resolve the issue promptly.

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Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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