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Terms Of Service

This website is operated by Wholesale Jewelry. Throughout the site, the terms “we,” “us,” and “our” refer to Wholesale Jewelry.
By accessing or using our website, you agree to be bound by these Terms of Service.

2. Online Store Terms

By purchasing from our store, you confirm that you are at least 18 years old or have parental permission to use this site.
You may not use our products for any illegal or unauthorized purpose.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations may occur due to differences in materials, photography, or monitor display settings.
We reserve the right to correct errors or update product information at any time without notice.

4. Orders and Payments

  • All prices are listed in USD.

  • Orders are processed only after payment confirmation.

  • We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

  • Payment details are securely handled through trusted third-party processors.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed delivery information, timelines, and terms.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.
Please read it carefully before initiating a return.

7. Intellectual Property

All content on this website — including images, product descriptions, logos, and graphics  is the property of Wholesale Jewelry and protected by copyright laws.
You may not copy, reproduce, or distribute any content without written permission.

8. Limitation of Liability

Wholesale Jewelry shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability for any claim shall not exceed the amount paid for the product purchased.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any updates will be posted on this page with the revised date.

10. Contact Information

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Company Info

Wholesale Jewelry has made rapid progress and successfully ranked among the top three exporters of diamond rough stones in China, thanks to its deep and stable cooperation with several listed companies such as Power Diamond Co., Ltd. and Yellow River Whirlwind Co., Ltd., its accumulated valuable experience in the industry over the years, its outstanding insight into the international market, and its extremely strict quality control system.

To fully meet the diverse demands of the market, the company has established its own and joint venture factories in many important regions around the world, including India, Foshan, and Zhengzhou, through a segmented assembly line operation of grinding, polishing, and setting, achieving an efficient and high-quality production model.

Meanwhile, the company has a vast inventory, with over 100,000 carats of loose diamonds and tens of thousands of finished products. Its customer base covers more than 20 countries and regions including Europe, America, Japan, South Korea, India, Dubai, and Hong Kong.

The brand's popularity and reputation have been continuously rising globally, making it a highly regarded diamond supplier in the international market.

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Wholesale Jewelry, we strive to ensure your orders are delivered safely, securely, and on time. Our goal is to provide a seamless shopping experience from checkout to delivery.

Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and carrier information.

  • Orders placed on weekends or holidays will be processed the next business day.

Delivery Timeframes

Delivery times depend on the product type and availability status:

  • Lab Grown Diamond (In Stock): Delivered within 7 business days to the United States.

  • Lab Grown Gemstone (In Stock): Delivered within 7 business days to the United States.

  • Rough Diamond (Pre-Order): Delivered within 15–25 business days to the United States.

  • Diamond Fine Jewelry (Pre-Order): Delivered within 15–25 business days to the United States.

Please note: Pre-order items take additional time due to sourcing, manufacturing, and quality checks before shipment.

Shipping Area

We currently ship to the United States.
If you are located outside the U.S. and wish to place an order, please contact us at jewelarywholesale@gmail.com for assistance with international delivery options.

Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this link to monitor your shipment status directly through the carrier’s website.

Delays & Exceptions

While we aim to meet the delivery timeframes mentioned above, delays may occur due to:

  • Carrier issues or service disruptions

  • Customs or import inspections (for special orders)

  • Weather conditions or public holidays

If your order is delayed beyond the estimated delivery window, please reach out to us for assistance.

Damaged or Lost Packages

If your order arrives damaged, or if you suspect it was lost in transit, please contact us immediately  with your order number and any relevant details. We will work with our shipping partners to resolve the issue promptly.

Contact Us

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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