Zhengzhou Better Star Trade Co., Ltd. founded in 2015, located in Zhengzhou city, Henan province, is a professional company which dedicating to developing, manufacturing, selling and after service of lab grown rough diamond, loose diamond and customized diamond jewelry, with professional team.As a reliable supplier, we have enough stock more than 50000 carat, including lab grown rough diamond, loose diamond with IGI, GIA, NGIC certificate or without certificate. We also could supply the customized diamond jewelry service. Whether you select the current product from our catalogue or want customized design according to your requirements, our experiences staff members are always available to discuss with you and ensure full customer satisfaction. Welcome the OEM and ODM orders at any time.We are dedicating to the strict quality control and thoughtful customer service. With a reputation of quality, trust and service, we have a lot of famous and big parter from all over world, our products are very popular and well sold to Europe, America, Southeast Asia, South Africa and other countries and regions.Our mission is "High quality, competitive price, fastest delivery and whole-hearted service". Welcome to visit our company, and check our website of www.cvdloosediamond.com.Looking forward to having a good cooperation with you and creating a better future! Thank you!
Packing and Shipping
FAQ
Q1. How about the quality of the diamond jewelry?A: As the experienced manufacturer, every jewelry is made by the professional designers and artisans with dozens of complex production. And our product have the top certificates.
Q2. What are your terms of payment?A: We accept Paypal,T/T,Western Union and MoneyGram.
Q3. How do you ship the goods and how long does it take to arrive?A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Airline and sea shipping could be optional.
Q4. What's the delivery time?A: Loose Diamond Shipment: within 3-5 days after payment; Customized products: need negotiate.
Q5. What's is the sample Mini order quantity?A: Our Sample MOQ is 1 piece.
Place of Origin : Henan, China Brand Name : Wholesale Jewelary Model Number : B-R-11 Jewelry Main Material : Gold Material Type : 14k/18k white gold Gender : Children's, Men's, Unisex, Women's Main Stone : Diamond Jewelry Type : Rings...
Place of Origin : Henan, China Brand Name : Betterstar Model Number : B-R-1 Jewelry Main Material : Gold Material Type : 9k/14k/18k white gold Gender : Children's, Men's, Unisex, Women's Main Stone : Diamond Jewelry Type : Rings Occasion...
Place of Origin : Henan, China Brand Name : Wholesale Jewelary Jewelry Main Material : 18K Gold Filled Material Type : Rose Gold, White Gold, Yellow Gold Gender : Unisex Main Stone : Diamond Diamond Certificates : LG717564436 Diamond Type...
Place of Origin : Henan, China Brand Name : Wholesale Jewelary Model Number : B-R-1 Jewelry Main Material : Gold Material Type : 14k/18k white gold Gender : Unisex, Women's, Men's Main Stone : Diamond Jewelry Type : Rings Occasion...
Place of Origin : Henan, China Brand Name : Wholesale Jewelary Model Number : B-R-1 Jewelry Main Material : 18k white gold Material Type : White Gold Gender : Children's Color : White Main Stone : Diamond Diamond Certificates :...
Wholesale Jewelry, we strive to ensure your orders are delivered safely, securely, and on time. Our goal is to provide a seamless shopping experience from checkout to delivery.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and carrier information.
Orders placed on weekends or holidays will be processed the next business day.
Delivery Timeframes
Delivery times depend on the product type and availability status:
Lab Grown Diamond (In Stock): Delivered within 7 business days to the United States.
Lab Grown Gemstone (In Stock): Delivered within 7 business days to the United States.
Rough Diamond (Pre-Order): Delivered within 15–25 business days to the United States.
Diamond Fine Jewelry (Pre-Order): Delivered within 15–25 business days to the United States.
Please note: Pre-order items take additional time due to sourcing, manufacturing, and quality checks before shipment.
Shipping Area
We currently ship to the United States. If you are located outside the U.S. and wish to place an order, please contact us at jewelarywholesale@gmail.com for assistance with international delivery options.
Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use this link to monitor your shipment status directly through the carrier’s website.
Delays & Exceptions
While we aim to meet the delivery timeframes mentioned above, delays may occur due to:
Carrier issues or service disruptions
Customs or import inspections (for special orders)
Weather conditions or public holidays
If your order is delayed beyond the estimated delivery window, please reach out to us for assistance.
Damaged or Lost Packages
If your order arrives damaged, or if you suspect it was lost in transit, please contact us immediately with your order number and any relevant details. We will work with our shipping partners to resolve the issue promptly.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
Thanks for contacting us. We'll get back to you as soon as possible.
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